Privacy Policy

This website is operated by: Annorlunda DM Ltd
Registered address: Unit 9, Park Lane Business Centre, Park Lane, Langham, Colchester, CO4 5WR
Email: kaj@annorlundadm.com

We are responsible for protecting your personal information.

We may collect and process the following personal data:

When you contact us using a form or email, we may collect:

• Your name
   
• Your email address
   
• Your phone number (if provided)
   
• Any information you include in your message
   

When you visit our website, we may automatically collect:

• IP address
   
• Browser type and version
   
• Pages you visit on our site
   
• Time and date of your visit
   

This information is collected using cookies and similar technologies.

We use your information to:

• Respond to your enquiries
   
• Communicate with you about our services
   
• Improve our website and understand how visitors use it
   
• Maintain the security of our website
   

We do not sell your personal data to third parties.

Under UK data protection law, we rely on the following lawful bases:

• Legitimate interests – to respond to enquiries and run our business
   
• Consent – where you have agreed to cookies or provided information voluntarily
   
• Legal obligations – where we must keep records to comply with the law
   

We may share your data with trusted service providers who help us operate our website and business, such as:

• Website hosting providers (e.g., GoDaddy)
   
• Email providers
   
• Website analytics services (if used)
   

These providers only process data on our instructions and must keep it secure.

We only keep personal data for as long as necessary:

• Contact enquiries are typically kept for up to 12 months after our last communication
   
• Technical website data is retained according to our analytics and hosting provider settings
   

We may keep data longer if required for legal or regulatory reasons.

Our website may use cookies to:

• Ensure the website functions properly
   
• Understand how visitors use the site (analytics)
   

You can control or delete cookies through your browser settings. Where required, we will request your consent before using non-essential cookies.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your data
   
• Object to or restrict how we process your data
   
• Withdraw consent (where processing is based on consent)
   
• Lodge a complaint with the UK Information Commissioner’s Office (ICO)
   

To exercise any of these rights, please contact us at: kaj@annorlundadm.com

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.